ORDER - KARDAVALI

CUSTOMER SERVICE

ORDER

1. HOW DO I KNOW IF MY ORDER IS CONFIRMED?

ONCE YOUR ORDER IS PLACED, YOU WILL BE REDIRECTED TO AN ORDER CONFIRMATION PAGE WITH THE ORDER NUMBER AND
CORRESPONDING DETAILS. YOU WILL ALSO RECEIVE AN ORDER CONFIRMATION EMAIL WITH THE SAME INFORMATION, WHICH MAY TAKE UP TO 30 MINUTES TO ARRIVE IN YOUR EMAIL INBOX.

2. CAN I PLACE MY ORDER OVER THE PHONE?

NO, ALL ORDERS SHOULD BE MADE VIA KARDAVALI.COM OR KARDA VALI LINE MYSHOP OFFICIAL STORE OR KARDA VALI LINE OFFICIAL ACCOUNT (@KARDAVALI).

3. CAN I CANCEL OR CHANGE MY ORDER?

ONCE YOUR ORDER IS PLACED, WE DO OUR BEST TO PREPARE IT FOR SHIPMENT IMMEDIATELY. IN MOST CASES, WE CAN’T CHANGE OR CANCEL YOUR ORDER, BUT PLEASE CONTACT US AT CUSTOMERSERVICE@KARDAVALI.COM, WE’LL DO OUR BEST TO HELP.

4. HOW DO I TRACK MY ORDER?

AS SOON AS YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE AN EMAIL WITH TRACKING DETAILS INCLUDING THE SHIPMENT NUMBER AND CARRIER. YOU MAY ALSO LOG INTO YOUR KARDAVALI.COM ACCOUNT AT ANY TIME TO RETRIEVE THIS INFORMATION.

Login

Register